Without warning, I recently saw a Facebook Fan Page I’d built and leveraged for several years removed and deleted.
During the chaotic experience, I learned several things about Facebook from a customer service perspective:
I had no warning or opportunity to fix whatever was wrong with my page – it was simply gone. I didn’t know about it until I logged into Facebook and tried to access it.
Despite the fact that I’ve spent thousands of dollars on Facebook Ads using that page since 2012, I was unable to find a phone number or Live Chat option to reach someone about the issue.
Sourced through Scoop.it from: www.inc.com
The old saying that never can get too cliche in digital marketing is that you never want to build a house on rented space. This is the cautionary tale as to why you don’t want to do that…It can all go away today! Be sure to sign up for the DOYO Live Digest to get great tips like this an exclusive offers sent right to your inbox! DOYO Live Digest – Sign Up Today!